Reference

Understand Your Rights Before You Start

These Terms & Conditions set out what manastoto expects from you and what you can expect from us — covering everything from how your account is created to how withdrawals are processed through DANA, OVO, or GoPay.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal & deposit conditionsAccount suspension processJurisdiction-dependent access

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TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any part of these Terms & Conditions is unclear, or if you believe a decision was applied incorrectly to your account, our support team is the right starting point. You can reach us through live chat inside your account dashboard, by email, or through our Telegram channel. When you contact us about a terms-related issue, include your account ID and the specific clause you are asking about so we can respond accurately.

Live Chat Open live chat from inside your account dashboard. Available for terms queries, account holds, and wallet-linked transaction questions.

Email Support Send your terms question to our support address with your account ID. We respond to terms disputes and policy clarifications by email.

Telegram Channel Join our official Telegram channel for policy announcements, terms update alerts, and direct messaging to the support team.

What These Terms Actually Cover

manastoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions form a binding agreement between you and manastoto the moment you open an account or access any part of our platform. They cover how your account is registered, verified, and maintained, including the steps we take when account details cannot be confirmed.

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Wallet-linked activity — meaning any deposit or withdrawal you make through DANA, OVO, or GoPay — falls under these terms, and the account name on your wallet must match the name on your manastoto account exactly. If there is a mismatch, we will pause the transaction
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and contact you through your registered email before proceeding. These terms also set out how we handle disputes, what happens if you breach account rules, and under what conditions access may be suspended. Our platform is available only where local law permits, and by using it
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you confirm that accessing our services is lawful in your eligible region. We may update these terms periodically; continued use of your account after any update means you accept the revised version. The date shown at the bottom of this page reflects the most recent revision.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE MANAGE THIS

How manastoto Applies These Terms Fairly

Our approach to these Terms & Conditions is built around consistency — the same rules apply to every account, whether you deposit through DANA in Surabaya or log in via mobile from anywhere else in an eligible region. Below are four areas where our terms have direct, day-to-day impact on your account experience.

Account Verification We verify your identity before processing any withdrawal. Your wallet name across DANA, OVO, or GoPay must match your registered account name exactly to pass verification.

Data Handling Your account data is stored securely and used only to operate your account and process transactions. We do not share your details with third parties outside our payment processing partners.

Terms Updates When we revise these terms, we publish the update on this page and note the revision date. Continuing to use your account after publication means you accept the change.

Dispute Resolution If you disagree with how a term was applied to your account, contact support with your account ID and the relevant clause. We review each case and respond in writing.

Common Questions About Our Terms

These are the questions we hear most often about how our Terms & Conditions work in practice — covering your account rights, wallet conditions, and what to do if something feels off.

Yes. Creating an account on manastoto means you accept these terms in full. You can read them any time from this page before or after registering.

We pause the transaction and contact you via your registered email. You will need to verify your identity before the deposit or withdrawal can continue.

Yes, we may update them. The revised version is published here with an updated date. Continuing to use your account after the change means you accept the new terms.

Access depends on local law and is available only in eligible regions where using our platform is lawful. You confirm your eligibility when you create your account.

Contact our support team via live chat or email with your account ID and the specific clause in question. We review every dispute and reply in writing with our decision.

Your data is shared only with payment processing partners — such as the networks that handle DANA, OVO, and GoPay transactions — and only as needed to process your account activity.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand Your Rights Before You Start

Reach Us About Any Terms Question

How manastoto Applies These Terms Fairly

Common Questions About Our Terms

01 Do the Terms & Conditions apply from the moment I open an account?

02 What happens if my DANA or OVO wallet name does not match my account name?

03 Can these Terms & Conditions change after I have registered?

04 Is access to manastoto available everywhere in Indonesia?

05 How do I raise a dispute if I think a term was applied incorrectly?

06 Are my account details shared with anyone outside manastoto?

Terms & Conditions

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