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Understand the Terms That Govern Your Account

Your use of manastoto — including account registration, wallet activity through DANA, OVO, or GoPay, and access to any sports or casino section — is subject to the legal conditions set out across these pages.

Account TermsPrivacy & Data PolicyCookie ConditionsJurisdiction EligibilityContact & Rights Requests
manastoto Understand the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

For questions about your rights under these terms, data held on your account, or the enforcement of any specific policy clause, our support team handles legal enquiries through the channels below. When contacting us about a legal or privacy matter, include your registered account identifier so we can locate your records without delay.

Team online

Live Chat Support

Connect directly through the live chat widget in your account dashboard. State that your query is a legal or policy matter and our team will route it to the appropriate handler.

Email for Policy Requests

Send data-access requests, correction notices or policy disputes by email. Include your account wallet reference — DANA, OVO or GoPay — so we can verify identity before responding.

Account Help Centre

The Help Centre contains the current version of all policy documents. You can download a PDF of the active terms directly from that section at any time.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We handle legal compliance through four concrete practices: controlled data retention, transparent cookie use, account-level security steps, and a clear route for you to exercise your rights. Each is described below so you know exactly what we do and why.

Data Retention Policy

We keep account and transaction records — including wallet activity via DANA, OVO and GoPay — only for as long as required by applicable law or fraud-prevention obligations. After that period, records are deleted or anonymised.

Cookie Use and Control

Our platform uses session cookies to maintain your login state and analytics cookies to understand how sections of the site perform. You can manage non-essential cookies through the cookie preference panel in your account settings.

Account Security Measures

Every account uses OTP verification at login and again at withdrawal. The name on your registered wallet — whether DANA, OVO or GoPay — must match your account profile before any payout is processed.

Your Rights and Requests

You can request access to the personal data we hold, ask us to correct inaccurate entries, or raise a formal objection through our email channel. We acknowledge requests within the timeframe required by applicable local law.

Common Legal Questions About Your Account

These are the questions we hear most often about account rights, data handling, jurisdiction and how our policies apply in Indonesia. If yours is not here, our live chat team can point you to the right policy section.

These terms apply where local law and eligible region conditions permit. Access from any location in Indonesia is subject to your local regulations; we do not confirm or override local legal restrictions.

We collect the information you submit during registration — name, contact details and your chosen wallet identifier, such as your DANA or OVO number — plus transaction logs generated during account activity.

Send a data-access request to our policy email channel. Include your registered wallet reference so we can verify your identity. We respond within the timeframe local law requires.

Yes. You can request deletion of personal data we are not legally required to retain. Records tied to fraud prevention or regulatory obligations may be kept for the period those laws specify.

Transaction records are retained for the period required by applicable law and then deleted or anonymised. We do not use closed-account transaction data for marketing or profiling purposes.

We post an updated version on this page whenever terms change. Continuing to use the platform after an update is posted counts as acceptance of the revised conditions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.